Sometime when you are trying to view your gallery you may see an error message that says "NOT READY". This is how our system shows that there are no image files for you. If you have taken photos and it has been at least 10 business days, please call the studio so we can look into the matter. Otherwise, please be patient. We often have a lot of students to sort through and it can take up to ten BUSINESS days for us to get everything perfect for you to view.

We do not require you to be accompanied by a parent or guardian, but we find they like to be a part of the process!

Plus, if you have a parent or your legal guardian with you on the day of your senior photos, you will be able to view, select and purchase your photos immediately following your session. 

If you would like to schedule another time to come view and purchase your photos, please call our studio to schedule. 

Viewing a gallery with an access code?

We safeguard our galleries with access codes to prevent your child's photos being viewed by "just anyone". We understand this can be frustrating, but it is for your child's safety.

 If your gallery is asking for an access code, please contact the studio and can help you out!

The Senior Sitting Fee is a negotiated price that allows each student the opportunity to take their formal photos, using our studio's own tuxedos and drapes, and their indoor casual photos. The Fee is based on the estimated number of students that will come and use our services over the summer and our staff's time and talent. Although not every student will take advantage of the numerous services we offer here at Iron City Studios, we do block out time for each student to take all photos if they desire! While you do not have to take advantage of all of our photography services, in order to make it into the yearbook, you will be required to take your formal photo with us!

To ensure we have enough time set aside each year for each student to take their photos in a timely, yet comfortable fashion, we do ask if you are unable to make your preset appointment with us, please cancel your old appointment and set up a new one that better fits your summer schedule! We do ask that you if you have to cancel your appointment with us, to please do so at least 24 hours before your assigned time, if possible. When you cancel your appointment ahead of time, it allows that time slot to be viewed as available by others in our system! We want to ensure that no time slots are unnecessarily taken up, so all students have a chance to have time to take their senior photos!

We offer retouching services on any of our individual photos. Here is a list of our services:

Basic Retouching: This is a simple skin smoothing. It does not get acne out of the complexion. This is done to all of our portraits, unless otherwise requested.

Acne Retouching: Acne Retouching will remove most blemishes and smooth the skin and complexion.

Stray Hair Removal: We remove fly aways and stray hairs. If there is something specific, please leave it in the notes at checkout or call the studio.

Tan Lines Removed: We remove tan lines and smooth the skin tones.

Teeth Whitening: Our studio will whiten your teeth in post production.

Glass Glare Removal: For anyone with reflections in their glasses, we can remove the glare.

Tattoo Removal: Removing tattoos from the body.

Braces Removal: Professionally remove braces from teeth.

You can request retouching on yearbook portraits and team photos. This should be done PRIOR to any deadlines and added to your order all at one time.

If you order an instant digital download, the download on your receipt will not have the retouched version. Within 2 business days, we will contact you with a link to the retouched version.

If you have any questions, please feel free to call our studio at 205-783-5281. Our normal business hours are Tuesday-Friday from 9-5CST.

In the weeks before your summer break, we will send you an email with your pre-set appointment date and time. You will also receive emails leading up to your assigned appointment, reminding you of it! We at Iron City Studios understand that the pre-set dates we send out to upcoming Seniors may not work with everyones summer schedules though, and ask that if you cannot make your appointment, to cancel and reschedule at least 24 hours out from your assigned date and time. You can do that online on our website or by giving us a call at (205) 783-5281.

But what happens if something comes up and you miss your photos? It happens from time to time. You will either simply go online to our website and schedule a new appointment, or you can call us and one of our staff members can work with you to find a time and date that you can make up your photos.

What if you come in and take your photos, but when you see your proofs online, there is something you don't like, say you didn't like your outfit or you got a haircut after your pictures, and want to retake your photos? Give us a call and let us know! We will be able to schedule you to come back into the studio for retake photos. A new sitting fee will apply.

You may not know this, but there are two parts to your Senior Photo Session with us: the Formal and Casual photos. Your Formal picture goes in the yearbook. For your Formal photo, you don't need to bring anything! We have the tuxedos for the guys and the drapes for the girls. (Ladies, if you have a special pair of pearls or a subtle necklace you'd like to wear, feel free to bring it!)

For your Casual photos, we encourage you to wear an outfit that is a bit nicer than you're every day attire, but not too fancy! We have convenient changing rooms, so you don't even have to come in wearing your outfit. You are more than welcome to bring in a few outfits to pick from for your Casual photos, especially if you are unsure of what you want to wear. We do ask that in order to stay on time for you and those taking senior photos after you, that you only wear ONE outfit for your indoor Casual photos.The staff of Iron City Studios is more than happy to help you pick THE outfit that will best suit you, as well as which will work best with our backgrounds in the studio! 

How To Choose Your Yearbook Photos:

Once you are logged in to your gallery, you can click a photo and select it for yearbook. If you are past the deadline, that option will not be visible online. But, don't worry, you will still have a photo in the yearbook! 

If you have any questions, please give us a call at 205-783-5281 or submit a contact form through our website. 

If you have any questions, please give us a call at 205-783-5281 or submit a contact form through our website.

Did you miss School Day Photos (Grades K-11), or need to have them RETAKEN?

If you did, no worries. Contact the school to find out when the makeup day for photos are. You can also schedule to come into our studio if you prefer!

Did you miss your team or sports photos?
If you missed your team photos, you can schedule a time to come into our studio and take your individual photo. If you team choose to do composites for the team photo, then you can still be in the team photo! However, the deadline for taking your photos will depend on your individual team. Talk to your coach or give us a call in the studio to get more information. Each team chooses how they want to do photos and makeups.

Did you miss your Senior Photos?
If you missed your senior photos and it is before the deadline, simply call the studio and ask to be rescheduled. This is subject to availability. If you missed photos and it is after the yearbook deadline, you can still schedule an appointment to have them taken, but we can not guarantee they will make it into the yearbook. Please ask your yearbook advisor for more information.

You can purchase any image on our website instantly at high (Print) resolution. Simply choose the photo you want to download and click BUY. On the A LA Carte page you should see "Digital Download" or "Instant Digital Download". This means that when your transaction is complete you can download the image using the link on the bottom of the receipt that comes directly to the email that you provide at checkout.

If you have requested retouching on your digital image, the link at the bottom of your receipt will not be the retouched version. We will email you another link as soon as we have retouched the photo for you. This typically takes 1-2 Business days. As a reminder, our studio is open Tuesday-Friday from 9-5.

** Digital Downloads allow for you to have your photos printed anywhere. However, Iron City Studios can not be held responsible for the quality of print or variations in print colors **

If you have any questions, or need additional help do not hesitate to reach out to us via the Contact Us Page or by calling the studio at 205-783-5281.

Can I add retouching to my yearbook photo?

Yes. Retouching can be added to any individual photo.

To add it to your yearbook photo, please be sure to add the service to your cart and add the yearbook photo you want retouched in the same order.

Follow the steps below:

1) Visit: www.ironcitystudios.com
2) Click on ORDER PHOTOS from the top menu.
3) Find your grade level class Freshmen = 9th grade, Sophomores = 10, Juniors = 11. Click on your class level.
4) You will be asked for an ACCESS Code. This is your child’s state ID number. It will begin with 19 and will be 10 digits long. Click on Login.
5) Click on the photo you would like to Select for the yearbook or to purchase.
6) Click BUY. A dropdown will display showing your A LA CARTE options.
7) Choose SUBMIT TO YEARBOOK to select your yearbook photo. Change the quantity to 1. Click ADD.
8) Stay on that photo, click BUY again and tab over to PACKAGES AND PRODUCTS. Click Retouching Services and choose the service you would like. Click ADD and complete your checkout.
9) When you are done you should receive a receipt via email. It will show your retouching service and the "Submit to Yearbook" on the same receipt for the individual photo.

This will ensure that we do the retouching before sending the photo off to your yearbook.

If you have any questions, please drop us a line by clicking on contact or give us a call at 205-783-5281.

How to order photos? 

1) Visit: www.ironcitystudios.com
2) Click on ORDER PHOTOS from the top menu.
3) Find your grade level or team and click on the event.
4) If this is for Hoover High School, you may be asked for an access code. This is your child’s state ID number. It will begin with 19 and will be 10 digits long. Click on Login.
5) Click on any photo you would like to purchase.
6) Click BUY. A dropdown will display showing your A LA CARTE options. You can change the quantities and purchase single photos from here. Be sure and click ADD to add the items to your cart.
7) To view packages click on the tab in BUY that says PACKAGES AND PRODUCTS. You will also find retouching options and additional products in the same tab.

If you have any questions, feel free to call the studio at (205) 783-5281